Customer Care Executive

Grassroots Solutions And Services wants to bring on a Customer Care Executive for its Shivaji Nagar, Bengaluru team. Great for first-time job seekers. Salary is up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Support Amazon Sellers With Their Advertising And Campaign Requirements.Monitor And Optimize Advertising Campaigns.Identify Seller Needs And Provide Effective Solutions.Handle Seller Queries Professionally And Ensure Timely Resolution.Maintain Good Communication And Meet Performance Targets. Type : Outbound | Languages : Hindi

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹16,000 – ₹20,000 per month.

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Hindi, Outbound
• Good English
• Freshers can apply
• Type: Outbound
• Languages: Hindi
• A polite, customer-first attitude

Job details

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Grassroots Solutions And Services.