Customer Care Executive

Join Grassroots Solutions And Services Private Limited as a Customer Care Executive in Sector 63 - Noida, Delhi. Salary is up to ₹15,000/month. No experience? You can still apply. The team is filling 30 vacancies.

Note from the employer

Customer Support Executives Ensure The Satisfaction And Loyalty Of Customers In Multiple Industries, Including E-Commerce, Telecommunications And Service Sectors. They Are Responsible For Providing Assistance, Resolving Issues And Addressing Customer Inquiries To Ensure A Seamless And Satisfying Customer Experience. Type : Inbound | Languages : English, Hindi

Your responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi
• Someone polite and patient

Compensation

Salary: ₹11,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Work location: Sector 63 - Noida, Delhi, Delhi
• Working hours: Rotational Shift
• Work type: On-site
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Grassroots Solutions And Services Private Limited reviews applications regularly.