Customer Care Executive

Join Grassroots Solutions And Services Private Limited as a Customer Care Executive in Sector 63 - Noida, Delhi. 30 candidates will be hired for this role. Salary is up to ₹12,800/month. Freshers can apply.

Note from the employer

Managing Customer Inquiries Handling Customer Queries, Complaints, And Feedback Through Various Communication Channels Such As Calls, Emails, And Live Chats. Type : Inbound, Domestic | Languages : English, Hindi

Day-to-day work

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi

What you get

Salary: ₹12,000 – ₹12,800 per month, based on skills and experience.

Quick facts

• Job location: Sector 63 - Noida, Delhi, Delhi
• Openings: 30
• Working hours: Rotational Shift
• Work type: Office-based
• Employment type: Full time
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday

Click Apply to send your profile to Grassroots Solutions And Services Private Limited. It takes less than a minute.