Customer Care Executive

Start your next role as a Customer Care Executive with Grassroots Solutions And Services Private Limited With 100% Selection in Sector 63 - Noida, Delhi. The pay goes up to ₹12,800/month. 30 candidates will be hired for this role.

Employer’s description

Identifying Customer Needs And Providing Accurate Information About Products And Services. Type : Inbound, Domestic | Languages : Marathi, English, Hindi

What we are looking for

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Marathi, English, Hindi
• Someone customer-first and patient

What you get

Salary: ₹12,000 – ₹12,800 per month, based on skills and experience.

What the job involves

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job at a glance

• Location: Sector 63 - Noida, Delhi, Delhi
• Timings: For boys fix night shift and girls' day shift
• Job type: Full time
• Work type: On-site
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Grassroots Solutions And Services Private Limited With 100% Selection.