Telecaller

Green Dot Food & Beverages Llp wants to bring on a Telecaller for its Wadala, Mumbai team. The pay goes up to ₹12,000/month.

Employer’s description

A Telecaller Is Responsible For Initiating Or Receiving Phone Calls To Sell Products, Generate Leads, Or Provide Customer Support. They Act As The Companys Voice, Requiring Strong Communication To Explain Services, Handle Objections, And Maintain Accurate Records In A Database. Key Tasks Include Meeting Daily Call Quotas And Resolving Customer. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• You are calm under pressure and patient

Job details

• Location: Wadala, Mumbai, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Openings: 1
• Interview: 12:00 am - 4:00pm | Monday to Saturday
• Timings: 11:00 am - 8:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Green Dot Food & Beverages Llp reviews applications regularly.