Collection Tl

Join Groovegemstone Management Private Limited as a Collection Tl in Ghansoli, Mumbai. Salary is up to ₹25,000/month. There are 30 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Marathi, Hindi, English

Requirements

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Pay and perks

You will be paid ₹20,000 – ₹25,000 per month.

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Openings: 30

Ready to start? Upload your resume and apply to Groovegemstone Management Private Limited today.