Team Leader

A new Team Leader role is open at Grow For Sure Technologies, Thane, Mumbai. No experience? You can still apply. The team is filling 3 vacancies. You can earn up to ₹25,000/month.

Employer’s description

We Are Looking For An Energetic And Target-Oriented Team Leader Telesales To Manage And Motivate A Team Of Telesales Executives. The Candidate Will Be Responsible For Achieving Sales Targets, Monitoring Team Performance, Improving Conversion Rates, Coaching Team Members, And Ensuring Excellent Customer Engagement.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Typing speed and Active listening
• Basic English
• Freshers can apply

Salary and benefits

You will be paid ₹20,000 – ₹25,000 per month.

What the job involves

As a Team Leader, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.

Job details

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 7 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Apply today and take the next step in your career with Grow For Sure Technologies.