Floor Manager

Grow Your Career has an opening for a Floor Manager based in Kothapeta. Salary is up to ₹10,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Roles and responsibilities

As a Floor Manager, your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Typing speed, Verbal communication and Active listening
• Male Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Pay and perks

The salary for this role is ₹1,500 – ₹10,000 per month.

Job at a glance

• Work location: Kothapeta
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Grow Your Career reviews applications regularly.