Real Estate Tl

Join Growl Communications Private Limited as a Real Estate Tl in Sanpada, Mumbai. There are 5 open positions. You can earn up to ₹1,00,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Real Estate, Real Estate | Languages : Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Real Estate
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Real Estate, Real Estate
• Languages: Hindi, English
• Someone calm under pressure and polite

Compensation

Salary: ₹50,000 – ₹1,00,000 per month, based on skills and experience.

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Sanpada, Mumbai, Maharashtra
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Interview timings: 2:00 PM - 5:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Growl Communications Private Limited.