Telecaller

Start your next role as a Telecaller with Gruh Pravesh Realty in Thane, Mumbai. The team is filling 2 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

Initiating Outbound Calls Or Handling Inbound Queries To Explain About Services And Resolve Customer Issues. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Marathi, Hindi, English

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Marathi, Hindi, English
• A calm under pressure, polite attitude

Salary

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 2
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | 1 weekly off

Interested? Apply now on BetterJobs with your resume — Gruh Pravesh Realty reviews applications regularly.