Telecaller

Start your next role as a Telecaller with GSI Infinity Solutions in Lal Chowk, Srinagar. Great for first-time job seekers. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Verbal communication, CRM tools, Complaint handling, Active listening
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Job at a glance

• Job location: Lal Chowk, Srinagar, Jammu and Kashmir
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by GSI Infinity Solutions.