Tele Caller

A new Tele Caller role is open at Gt Finance Pvt Ltd, Kandivali West, Mumbai. Salary is up to ₹20,000/month. 5 candidates will be hired for this role.

Employer’s description

Looking For Caller Who Can Speak Clearly And Having Extrovert Personality. 1 - 2 Years Experience Compulsory.

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Hindi and English, Active listening, CRM tools, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

What you will do

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.

Job details

• Work location: Kandivali West, Mumbai, Maharashtra
• Work type: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Openings: 5
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Gt Finance Pvt Ltd reviews applications regularly.