Customer Care Executive

A new Customer Care Executive role is open at Gt Lead (Opc) Private Limited, Sector 18 - Gurgaon, Delhi. You can earn up to ₹30,000/month. There are 15 open positions.

Employer’s description

Inbound Voice Process Fixed Day Shift- 10Am -7Pm. Type : Inbound | Languages : Hindi, English

Eligibility

• Open to freshers
• Education: Graduate
• Comfortable with English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• You are customer-first and patient

Salary

You will be paid ₹20,000 – ₹30,000 per month.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15

Ready to start? Upload your resume and apply to Gt Lead (Opc) Private Limited today.