Education Counsellor

Gtec Jain Keerti Education Goregaon West is looking for an Education Counsellor to join its team in Goregaon West, Mumbai. The team is filling 2 vacancies. The pay goes up to ₹30,000/month.

Note from the employer

We Are Looking For A Dynamic And Target-Driven Academic Counsellor To Join Our Computer Training Institute. You Will Be The First Point Of Contact For Students And Working Professionals Exploring Computer Courses From Basic Literacy Programs To Advanced Professional Certifications. Your Core Responsibility Is To Understand Each Inquiry, Pitch The Right Course, And Convert It Into A Successful Admission. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary

Compensation: ₹20,000 – ₹30,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marketing and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi

Job at a glance

• Job location: Goregaon West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 11:30 AM - 8:30 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work type: On-site

Apply today and take the next step in your career with Gtec Jain Keerti Education Goregaon West.