Operation Executive

Gtt Holidays has an opening for an Operation Executive based in Thane, Mumbai. Great for first-time job seekers. The pay goes up to ₹18,000/month.

Employer’s description

Connect With Travel Agent Booking Flights And Holiday Packages Interaction With Agents. Basic Excel, MS Word, Internet Surfing, Manage Operations | Skills Needed : Email, Computer

Salary

The salary for this role is ₹10,000 – ₹18,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Basic Excel, Computer, Email, Internet Surfing, Manage Operations and Ms Word
• Good English
• Freshers can apply
• Basic Excel, MS Word, Internet Surfing, Manage Operations
• Skills Needed: Email, Computer
• A calm under pressure, polite attitude

Job details

• Work location: Thane, Mumbai, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Shift: 09:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Gtt Holidays reviews applications regularly.