Customer Care Executive

Looking for a Customer Care Executive role in Nilothi, Delhi? Gunnam Associates is hiring now. Salary is up to ₹25,000/month. Great for first-time job seekers. The team is filling 4 vacancies.

Note from the employer

Job Description Sales Executive (Tele-Calling)Company: Ratanpal Machines Pvt. Ltd.Location: Nilothi, Delhiposition: Sales Executive Tele Callingsalary: 15,000 25,000 Per Monthgender Preference: Femaleexperience: 02 Years / Fresher Can Also Applyqualification: Graduateage Limit: 2540 Yearsroles & Responsibilitiesgenerate New Leads Through Cold Calling.Handle Incoming Customer Calls And Inquiries.Follow Up With Leads And Maintain Customer Relationships.Provide After-Sales Support For Customer Requests And Complaints.Cross-Sell And Up-Sell Products To Existing Customers.Maintain Call Records And Update Customer Details Regularly.Coordinate With The Sales Team For Order Processing And Customer Support.Required Skillsbasic Sales And Tele-Calling Knowledge.Good Communication. Type : Sales | Languages : English, Hindi

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of English, Hindi and Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi
• A polite, calm under pressure attitude

What you will do

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Job at a glance

• Work location: Nilothi, Delhi, Delhi
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 4
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Gunnam Associates reviews applications regularly.