Telecaller

Gurman Industry is hiring a Telecaller in Virar East, Mumbai. Salary is up to ₹20,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, CRM tools, Hindi and English, Verbal communication
• Basic English
• Freshers can apply

Job details

• Location: Virar East, Mumbai, Maharashtra
• Work mode: On-site
• Job type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Gurman Industry reviews applications regularly.