Work From Home - Business Manager

Looking for a Work From Home - Business Manager role in remote? Guru Education India Private Limited is hiring now. There are 5 open positions. The pay goes up to ₹35,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Eligibility

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Active listening, Verbal communication, Hindi and English, Complaint handling
• Good English
• Work from home
• More Than 2 Years Experience Compulsory.
• You are polite and calm under pressure

What you get

The salary for this role is ₹15,000 – ₹35,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.

Quick facts

• Work location: remote
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Fully remote
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Guru Education India Private Limited. It takes less than a minute.