Senior Telecaller

Join Gurukrupa Traders as a Senior Telecaller in Vasai Road East, Mumbai. Salary is up to ₹35,000/month. There are 3 open positions.

Employer’s description

Telecaller Gurukrupa Traders, Epe & Pu Foam Wholesale, Vasai East. Handle Indiamart Enquiries, Qualify Buyers, Send Quotes, Follow Up To Closure, Run Reorder Calls. Fluent Hindi & Marathi. Excel + Whatsapp. 20,000 Fixed + Performance Based Incentive. Mon - Sat, 10:00 - 7:00. More Than 2 Years Experience Compulsory. | Type : Sales, Inbound | Languages : Marathi, Hindi, English

Salary

The salary for this role is ₹22,000 – ₹35,000 per month.

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Requirements

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Marathi, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Inbound
• Languages: Marathi, Hindi, English
• You are calm under pressure and polite

Quick facts

• Work location: Vasai Road East, Mumbai, Maharashtra
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Openings: 3
• Interview timings: 2:00 AM - 4:00 PM | Monday to Saturday

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