Telecaller

Haftig Business Solutions Pvt Ltd wants to bring on a Telecaller for its Kurla, Mumbai team. Salary is up to ₹16,000/month. Freshers can apply. There are 30 open positions.

Employer’s description

Telecaller Required To Make Outbound Calls To Potential Customers, Manage A Database, And Provide Excellent Customer Service. Responsibilities Include: Identifying Leads, Understanding Customer Needs, And Accurately Recording Call Information. Candidates Should Possess Strong Communication Skills, Be Able To Work Under Pressure. Languages : Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Gujarati, Marathi, Hindi

Salary

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi, Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Gujarati, Marathi, Hindi

Key responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Kurla, Mumbai, Maharashtra
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Haftig Business Solutions Pvt Ltd.