Customer Care Executive

Looking for a Customer Care Executive role in Mahadevapura, Bengaluru? Hagnos Marketing And Consulting Private Limited is hiring now. 5 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Handle Customer Queries And Provide Timely And Effective Resolutions. Communicate With Customers Through Calls And Other Support Channels. Understand Customer Concerns And Provide Accurate Information And Assistance. Maintain Proper Records Of Customer Interactions And Follow Ups. Coordinate With Internal Teams To Resolve Customer Issues. Type : Outbound, Sales | Languages : Kannada, Hindi

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Hindi, Kannada, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Kannada, Hindi
• You are polite and calm under pressure

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Compensation

You will be paid ₹18,000 – ₹25,000 per month.

Job at a glance

• Work location: Mahadevapura, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Hagnos Marketing And Consulting Private Limited today.