Telecollection Executive

Hagnos Marketing And Consulting Private Limited wants to bring on a Telecollection Executive for its Andheri East, Mumbai team. The pay goes up to ₹25,000/month. The team is filling 25 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Domestic | Languages : Marathi, Hindi, English

What you will do

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Marathi, Hindi, English

Pay and perks

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Job details

• Job location: Andheri East, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 25
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Hagnos Marketing And Consulting Private Limited.