Telecollection Executive

Start your next role as a Telecollection Executive with Hagnos Marketing And Consulting Private Limited in Andheri East, Mumbai. 8 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English, Marathi

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Your responsibilities

As a Telecollection Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: English, Gujarati, Hindi, Marathi
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English, Marathi
• A polite, calm under pressure attitude

Job details

• Job location: Andheri East, Mumbai, Maharashtra
• Openings: 8
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Hagnos Marketing And Consulting Private Limited today.