Account / Relationship Management -...

Hansa Customer Equity Private Limited wants to bring on an Account / Relationship Management -... for its Airoli, Mumbai team. The pay goes up to ₹18,000/month. Freshers can apply. 30 candidates will be hired for this role.

In the employer’s words

Solve Basic Queries And Complaints Of The Customers 50% Through Chat And 50% Through Telecalling. Type : Outbound, Domestic | Languages : Hindi, English

Your responsibilities

As an Account / Relationship Management -..., your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with Domestic, English, Hindi, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, English
• You are calm under pressure and polite

What you get

Compensation: ₹15,500 – ₹18,000 per month.

Job details

• Job location: Airoli, Mumbai, Maharashtra
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

Apply today and take the next step in your career with Hansa Customer Equity Private Limited.