Blended/ Voice Process

A new Blended/ Voice Process role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role. Freshers can apply.

In the employer’s words

Lead Generation Or Customer Service. Type : Outbound, Domestic, Inbound | Languages : Marathi, Hindi, English

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Marathi, Hindi, English
• A customer-first, calm under pressure attitude

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Hansa Customer Equity Private Limited.