Customer Relationship Management (C...

Hansa Customer Equity Private Limited is looking for a Customer Relationship Management (C... to join its team in Airoli, Mumbai. There are 30 open positions. Great for first-time job seekers. You can earn up to ₹24,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Sales | Languages : English

Pay and perks

Salary: ₹18,000 – ₹24,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of English and Sales
• Good English
• Freshers can apply
• Type: Sales
• Languages: English

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: Office-based

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