Customer Service Non Voice

A new Customer Service Non Voice role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. Salary is up to ₹25,000/month. There are 20 open positions.

Employer’s description

Rotational Day Shifts-- 6 Days Working-- Rotational Week Offs-- Excellent- Communication- Required- Minimum 6Months To 1 Year Of Experience Into Customer Service-- Freshers Are Also Welcome. Type : Domestic, Inbound | Languages : Gujarati, Malayalam, Telugu, Tamil, Bengali, Kannada, English

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Day-to-day work

As a Customer Service Non Voice, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Inbound, Kannada, Malayalam and Tamil
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Gujarati, Malayalam, Telugu, Tamil, Bengali, Kannada, English
• You are calm under pressure and customer-first

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 20

Click Apply to send your profile to Hansa Customer Equity Private Limited. It takes less than a minute.