Email Support Executive

Hansa Customer Equity Private Limited has an opening for an Email Support Executive based in Airoli, Mumbai. The pay goes up to ₹22,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Marketing | Languages : Hindi, English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Pay and perks

Compensation: ₹17,000 – ₹22,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Hindi, Marketing
• Good English
• Freshers can apply
• Type: Domestic
• Marketing
• Languages: Hindi, English

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Hansa Customer Equity Private Limited.