Email Support Executive

Looking for an Email Support Executive role in Airoli, Mumbai? Hansa Customer Equity Private Limited is hiring now. There are 30 open positions. No experience? You can still apply. Salary is up to ₹22,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : English, Hindi

What you will do

• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Who can apply

• Open to freshers
• Minimum qualification: Tenth Pass
• Skills: Domestic, English, Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi
• A polite, customer-first attitude

Compensation

The salary for this role is ₹17,000 – ₹22,000 per month.

Position details

• Location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Hansa Customer Equity Private Limited today.