Inbound Customer Service Advisor

Hansa Customer Equity Private Limited has an opening for an Inbound Customer Service Advisor based in Airoli, Mumbai. The team is filling 20 vacancies. You can earn up to ₹18,000/month.

Employer’s description

Rotational Shift Rotational Week Of Fresher Can Also Apply. Type : Domestic, Inbound | Languages : Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, English

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Inbound, Kannada, Punjabi, Tamil
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, English

Job details

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

Apply today and take the next step in your career with Hansa Customer Equity Private Limited.