Inbound Customer Service Advisor

Hansa Customer Equity Private Limited has an opening for an Inbound Customer Service Advisor based in Airoli, Mumbai. 20 candidates will be hired for this role. The pay goes up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Rotational Shift Rotational Week Off Freshers Can Also Apply. Type : Inbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, English

Salary and benefits

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Skills: Bengali, Domestic, English, Gujarati, Inbound, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, English
• You are calm under pressure and patient

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Hansa Customer Equity Private Limited.