Linguistic Telecaller

Join Hansa Customer Equity Private Limited as a Linguistic Telecaller in Airoli, Mumbai. There are 30 open positions. The pay goes up to ₹20,000/month.

Employer’s description

Solving Customer'S Complaints And Queries. Type : Inbound, Outbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Marathi, Punjabi, Kannada, Hindi, English

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Who can apply

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Inbound, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Marathi, Punjabi, Kannada, Hindi, English

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Hansa Customer Equity Private Limited.