Relationship Executive

Hansa Customer Equity Private Limited has an opening for a Relationship Executive based in Airoli East, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹16,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Outbound | Languages : Malayalam, Punjabi, Kannada, Gujarati, Bengali, Telugu, Tamil, Hindi, English

What you will do

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Outbound, Punjabi
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Malayalam, Punjabi, Kannada, Gujarati, Bengali, Telugu, Tamil, Hindi, English

Pay and perks

Compensation: ₹12,000 – ₹16,000 per month.

Job details

• Location: Airoli East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Hansa Customer Equity Private Limited.