Technical Support Executive - Voice...

Looking for a Technical Support Executive - Voice... role in Airoli, Mumbai? Hansa Customer Equity Private Limited is hiring now. 30 candidates will be hired for this role. Salary is up to ₹21,000/month. Freshers can apply.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Inbound | Languages : English

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• A patient, polite attitude

Salary

Salary: ₹19,000 – ₹21,000 per month, based on skills and experience.

What the job involves

As a Technical Support Executive - Voice..., your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Apply today and take the next step in your career with Hansa Customer Equity Private Limited.