Voice & Non-Voice Call Center Agent

Hansa Customer Equity Private Limited is looking for a Voice & Non-Voice Call Center Agent to join its team in Airoli East, Mumbai. No experience? You can still apply. The pay goes up to ₹19,000/month. The team is filling 30 vacancies.

In the employer’s words

Non Voice Agent Required For Blended Process. Type : Inbound | Languages : English

Salary and benefits

Salary: ₹16,000 – ₹19,000 per month, based on skills and experience.

Roles and responsibilities

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• A calm under pressure, customer-first attitude

Quick facts

• Job location: Airoli East, Mumbai, Maharashtra
• Openings: 30
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Hansa Customer Equity Private Limited.