Customer Care Executive

Happiness Ninja has an opening for a Customer Care Executive based in Ashram road, Ahmedabad. Salary is up to ₹15,000/month. No experience? You can still apply. 10 candidates will be hired for this role.

In the employer’s words

Were Hiring Customer Support Executive Salary: 15,000 Location: Ashram Road, Ahmedabad Working Days: 6 Days Languages: English & Hindi. Languages : Hindi, English

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Position details

• Work location: Ashram road, Ahmedabad, Gujarat
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday. 1 month training
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Openings: 10

Click Apply to send your profile to Happiness Ninja. It takes less than a minute.