Customer Care Associate

Hash Connect is looking for a Customer Care Associate to join its team in Indira Nagar, Bengaluru. Freshers can apply. The pay goes up to ₹20,000/month. 8 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Domestic, Outbound

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound
• A polite, patient attitude

Pay and perks

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

What the job involves

As a Customer Care Associate, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Position details

• Work location: Indira Nagar, Bengaluru, Karnataka
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 8
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Hash Connect today.