Senior Tele Caller

Hdb Financial Services Limited is hiring a Senior Tele Caller in Nerul, Mumbai. Great for first-time job seekers. You can earn up to ₹16,000/month. 30 candidates will be hired for this role.

Note from the employer

Telecollection,Hdfc Emi Collection.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Skills: Complaint handling, CRM tools, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• A polite, patient attitude

Salary and benefits

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Nerul, Mumbai, Maharashtra
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Hdb Financial Services Limited reviews applications regularly.