Work From Home - Team Leader

Hdfc Life has an opening for a Work From Home - Team Leader based in remote. Freshers can apply. The team is filling 5 vacancies. The pay goes up to ₹65,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Bengali

Requirements

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Bengali
• Basic English
• Freshers can apply
• Work from home
• Languages: Bengali
• You are customer-first and patient

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.

Salary and benefits

You will be paid ₹10,000 – ₹65,000 per month.

Quick facts

• Location: remote
• Work type: Remote (work from home)
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Part time
• Working hours: Any 3 day office in a week. Office time 11:30 AM - 04:00 PM | day shift

Apply today and take the next step in your career with Hdfc Life.