Customer Care Executive

Headsup HR Solutions Private Limited wants to bring on a Customer Care Executive for its Shivaji Nagar, Bengaluru team. No experience? You can still apply. The pay goes up to ₹30,000/month. 18 candidates will be hired for this role.

Employer’s description

Customer Support Means Helping Customers Before, During, And After They Buy Or Use A Product Or Service. Its Goal Is To Solve Problems, Answer Questions, And Make Sure Customers Have A Good Experience. Type : Inbound, Outbound, International | Languages : Malayalam, Tamil, Punjabi, Bengali, Kannada, Hindi, English

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Bengali, English, Hindi, Inbound, International, Kannada, Malayalam, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: Malayalam, Tamil, Punjabi, Bengali, Kannada, Hindi, English
• You are calm under pressure and polite

Compensation

You will be paid ₹20,000 – ₹30,000 per month.

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Timings: 8:00PM - 5:00 AM | Monday to friday
• Openings: 18
• Employment type: Full time
• Interview timings: 7:00 PM - 9:00 PM | Monday to friday
• Work type: On-site

Click Apply to send your profile to Headsup HR Solutions Private Limited. It takes less than a minute.