Customer Care Executive

Heights Domastic Bpo is looking for a Customer Care Executive to join its team in South Extension I, Delhi. The team is filling 2 vacancies. The pay goes up to ₹15,000/month.

In the employer’s words

Salary & Benefitssalary: 11,000 14,000 Per Monthincentives: Up To 4,000Attractive Performance-Based Rewards Eligibilityeducation: Minimum 12Th Passlanguage: Hindi (Basic English Or Even No English Acceptable)Freshers & Experienced Candidates Both Welcome. Type : Outbound, Domestic | Languages : English, Hindi

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound
• No English required
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi
• A customer-first, calm under pressure attitude

Roles and responsibilities

• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Quick facts

• Job location: South Extension I, Delhi, Delhi
• Work type: On-site
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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