Telecaller

Hello official has an opening for a Telecaller based in Navi Mumbai, Mumbai. Salary is up to ₹18,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of CRM tools, Active listening, Complaint handling and Typing speed
• Basic English
• Freshers can apply
• You are calm under pressure and polite

What the job involves

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Navi Mumbai, Mumbai, Maharashtra
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Hello official.