Customer Care Executive

A new Customer Care Executive role is open at herbalmax Healthcare Private Limited, Sector 19 - Gurgaon, Delhi. The team is filling 15 vacancies. The pay goes up to ₹23,000/month.

Employer’s description

Job Title:Telecaller / Customer Support Executivelocation:Udyog Vihar Phase 5, Gurgaonsalary:15,000 23,000 + Incentivesexperience:Fresher / 02 Yearslanguage:Hindi + Basic Englishworking:Full Time | Office Job. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic, Outbound | Languages : Hindi

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

You will be paid ₹15,000 – ₹23,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Domestic, Hindi, Inbound, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic, Outbound
• Languages: Hindi
• Someone calm under pressure and patient

Quick facts

• Job location: Sector 19 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 15
• Work type: Office-based

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