Work From Home - Bpo Manager

Heweth International Private Limited wants to bring on a Work From Home - Bpo Manager for its remote team. Salary is up to ₹50,000/month. 5 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English

Candidate profile

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Marketing, Sales
• Female Only
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English
• You are polite and customer-first

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹25,000 – ₹50,000 per month, based on skills and experience.

Job details

• Work location: remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Fully remote
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Heweth International Private Limited.