Work From Home - Team Leader - Tele Sales

Heweth International Private Limited wants to bring on a Work From Home - Team Leader - Tele Sales for its remote team. 20 candidates will be hired for this role. The pay goes up to ₹50,000/month.

Employer’s description

Lead, Supervise And Motivate Teams To Achieve Operational Targets And Objectives.Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What you get

The salary for this role is ₹20,000 – ₹50,000 per month.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and polite

What you will do

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Job location: remote
• Employment type: Full time
• Work type: Work from home
• Vacancies: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10.00 AM - 07.00 PM | Monday to Saturday

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