Customer Service Process Bpo

Hexaware Technologies is looking for a Customer Service Process Bpo to join its team in Ambernath, Mumbai. You can earn up to ₹20,000/month. There are 10 open positions. Freshers can apply.

Note from the employer

Hexaware Urgent Hiring For Voice Process: Mum1A Customer Service Shift: 8 Am 5 Pm (Fixed) Working: 5 Days | Sat-Sun Fixed Off Location:Mbp, Mahape | Wfo Eligibility:** 12Th Pass / Graduate Min. 6 Months Voice Experience Excellent English Communication. Location Eligibility:Ambarnath Ghatkopar | Thane-Panvel | Vashi - Chembur. Type : Domestic, International, Sales, Inbound, Outbound | Languages : Gujarati, Punjabi, Marathi, Hindi, English

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Day-to-day work

• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Who can apply

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Domestic, English, Gujarati, Hindi, Inbound, International, Marathi and Outbound
• Good English
• Freshers can apply
• Type: Domestic, International, Sales, Inbound, Outbound
• Languages: Gujarati, Punjabi, Marathi, Hindi, English

Job at a glance

• Work location: Ambernath, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: Walk in address- Please visit us at Hexaware Bps ground Floor, Building No. 1, Sector 3Opposite Maharashtra Cyber millennium Business Park, Mahape, Ghansoli
• Job type: Full time
• Openings: 10
• Working hours: 8 AM - 5 PM Fixed shifts

Ready to start? Upload your resume and apply to Hexaware Technologies today.