Tele Caller

Join Hexcred Finance as a Tele Caller in Dombivali West, Mumbai. There are 10 open positions. Great for first-time job seekers. Salary is up to ₹30,000/month.

Employer’s description

Generate Leads Through Calling, References, Digital Platforms, And Field Activitiesexplain Personal Loan Products And Eligibility Criteria To Customersunderstand Customer Requirements And Suggest Suitable Loan Options Coordinate With Banks/Nbfcs For Smooth Processing And Approvals. Languages : Marathi, Hindi, English

What you get

The salary for this role is ₹12,000 – ₹30,000 per month.

Requirements

• Freshers are welcome to apply
• Below 10th or equivalent
• Good knowledge of English, Hindi and Marathi
• No English required
• Freshers can apply
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

Day-to-day work

As a Tele Caller, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.

Quick facts

• Work location: Dombivali West, Mumbai, Maharashtra
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 10

Click Apply to send your profile to Hexcred Finance. It takes less than a minute.