Jr. Customer Care Executive

Looking for a Jr. Customer Care Executive role in Chunabhatti, Mumbai? Himalaya Terpenes Private Limited (Himalaya Terpenes Pvt Ltd) is hiring now. The team is filling 2 vacancies. You can earn up to ₹25,000/month.

In the employer’s words

Handle Customer Inquiries And Complaint Resolution.Take And Process Customer Orders Accurately.Follow Up On Pending Payments And Maintain Records.Coordinate Sample Requests And Track Follow-Ups.Maintain Good Customer Relationships And Ensure Timely Communication.Support Sales And Operations Teams With Customer-Related Activities. Languages : Hindi, English

Who can apply

• Open to freshers
• Graduate or equivalent
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Roles and responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Chunabhatti, Mumbai, Maharashtra
• Work mode: Office-based
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

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