Telecaller Executive

Hindustan bird spike is hiring a Telecaller Executive in Bhandup West, Mumbai. The team is filling 5 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Telecaller & Customer Support. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Marathi, Hindi, English

Candidate profile

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• Someone calm under pressure and polite

Salary and benefits

Compensation: ₹12,000 – ₹20,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Position details

• Work location: Bhandup West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 5

Apply today and take the next step in your career with Hindustan bird spike.