Bpo Executive

Hiranya Associates wants to bring on a Bpo Executive for its Alandur, Chennai team. There are 30 open positions. Freshers can apply. The pay goes up to ₹25,000/month.

Note from the employer

Respond To Customer Inquiries Via Phone, Email, And Chat In A Professional And Timely Manner .Resolve Customer Complaints And Provide Appropriate Solutions To Ensure Customer Satisfaction .Maintain Accurate Records Of Customer Interactions And Follow Up On Pending Issues. Provide Product And Service Information To Customers. Type : Domestic | Languages : Tamil

Key responsibilities

As a Bpo Executive, your work will include:

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Tamil

Job details

• Job location: Alandur, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6: PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Hiranya Associates.